Wanna open your own Sugoi JPN delivery kitchen?

FAQ

Noritaco?

Oh! yes, nori is the Japanese name for edible seaweed, it is used chiefly as an ingredient to wrap the sushi roll.  Taco it is a traditional Mexican dish consisting of a corn or wheat tortilla folded or rolled around a filling.

Nori + Taco = Noritaco: It is a crispy seaweed tempura nori shell with sushi rice and Japanese-Latin fusion filling.

 

How many noritacos could I have?

As many as you'd like, but depends of the person, usually if you just want a snack, one is ok, but if you are looking for a whole meal, two noritacos and a side would be more than fine. Every person is different.

 

I do not like coriander at all, could you please remove it?

We made fresh food preps everyday before the shift, some of the mixes that contains coriander are already done like the pico de gallo, however, there are noticos that can be served without coriander as it is added after we made them, in our menu you could be able to see a note when it is not possible to make it happen. We are coriander lovers btw. There are some sauces that contains coriander too.

 

I have a severe allergy, could I try your food?

Unfortunately we do not suggest it, our kitchen is very small and busy, even when we have a high food standards, there is the possibility of a cross contamination, unfortunately we cannot guarantee allergens free food at all. Please read our allergen statement and chart here.

 

Are the noritacos gluten free?

All our noritacos shells are gluten free. Please note that all our dishes are prepared in the same kitchen so we cannot guarantee cross contamination hasn't occurred when preparing gluten free dishes.

 

How big are the noritacos ?

It is kind of the same thing as you were eating a sushi roll, just a bit of more ingredients.

 

Do you take cash payments at your kitchen or pop-up?

We are cashless, for many reason, security, hygiene, control, etc. We just take cards and online payments.   

 

I would like to place an order by phone, how can I do it?

To ensure to provide you with a cool service and food there are two possible ways to place a order, via our website or downloading our app. Unfortunately we do not take orders or payments by phone.

 

Are you a restaurant, I would like to make a booking for dinner?

We are a delivery and takeaway kitchen only, we do not have a restaurant place, no tables or seats at all, just a prep kitchen.

 

Opening times?

Our delivery and takeaway kitchen is open everyday:

TBC* (Covid-19) 

 

Could I make an order to collect it at your kitchen?

Definitely, in fact, you could pre-order and lets us know at what time would you like to pick it up, during our opening time obviously. (Online only, no phone calls).

 

Does your delivery services reach my place?

We send the delivery riders up to 2.49 miles (road trip) from our virtual kitchens, the best way to see if we are able to deliver our noritacos to your place is very simple, just introduce your postal code in our website right here or go to Deliveroo.  

 

 Do you deliver with Uber Eats and Just Eats?

Regarding third parties apps, we are working just with Deliveroo and we could take your order here for Bethnal Green and here for Lime House. 

 

I placed a noritaco order with Deliveroo and I do not know where it is, could you help me? 

Of course, we will always do our best to get you the coolest experience, however, if you order trough Deliveroo, the fastest and easiest way to solve any issue related with your order is calling Deliveroo yourself, you could let us know the problem and we will give them a call as well. Tel: 020 3699 9977.

 

I would like to know about your hygiene rating please?

Yes, of course, we are proud to say that we have the highest score 5/5, you could always check it with the Food Standard Agency official website.

I would like to open my own Sugoi JPN kitchen, what should I do?

That is so Sugoi! Just send us an email to partner@sugoijpn.com and we will give you more information. 

 

 

If you have any other question related to our food do not hesitate to contact us. 

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We will be back soon ^O^

Yes, we miss all of you and we can't wait to be with you again.
We really appreciate all your likes, comments, emails, calls, text, help and unconditional support during these difficult months due to the Covid-19. This has given us strength and hope to continue bringing joy and coolness to people with our food.

We want to share with you that we are opening more than one Sugoi JPN, we want to reach all of London with our Noritacos.
Stay tuned on our social media, we will announce the opening dates very soon.


Once again, Domo / Gracias / Thank you for being here with us.

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